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    Your Rights as a Borrower

    Understanding consumer protections and the 35% APR cap in Canada

    Key Consumer Protections

    Clear Disclosure

    Lenders must clearly disclose all loan terms, including APR, fees, and total cost of borrowing before you sign.

    35% APR Maximum

    As of 2025, the Criminal Rate of Interest caps all loans at 35% APR. Rates above this are illegal in Canada.

    Fair Collection Practices

    Debt collectors cannot harass you, use threatening language, or contact you at unreasonable hours.

    Cooling-Off Period

    Many provinces provide a cooling-off period during which you can cancel a loan without penalty.

    Understanding the 35% APR Cap

    Effective 2025, Canadian federal law has been updated to protect borrowers

    The Criminal Rate of Interest under Section 347 of the Criminal Code of Canada limits the maximum annual interest rate that can be charged on any loan. As of 2025, this cap has been set at 35% APR (Annual Percentage Rate).

    This means that when you add up all costs associated with borrowing—including interest, fees, and any other charges—the effective annual rate cannot exceed 35%.

    What This Means for You

    • All legitimate lenders must charge 35% APR or less
    • Any lender charging more is operating illegally
    • You can report predatory lenders to regulators
    • 365 Loans only works with compliant lenders

    At 365 Loans Canada, we exclusively partner with lenders who comply with all federal and provincial regulations, including the 35% APR cap. You can compare offers with confidence knowing all rates are within legal limits.

    Lender Transparency

    Our partner lenders hold valid provincial licenses

    ProvinceLicense TypeStatus
    British ColumbiaBC Payday Loans LicenseVerified
    OntarioOntario Consumer Protection Act ComplianceVerified
    AlbertaConsumer Protection LicenseVerified
    QuebecAMF RegulatedVerified
    ManitobaConsumer Protection LicenseVerified
    SaskatchewanConsumer Protection LicenseVerified

    All lenders comply with the 2025 Criminal Rate of Interest (35% APR maximum). Federal and provincial regulations are strictly enforced.

    File a Complaint

    If you believe a lender has violated your rights or charged illegal rates, contact the appropriate regulatory agency below.

    Financial Consumer Agency of Canada (FCAC)

    Federal regulator overseeing financial institutions and consumer protection

    Visit Website1-866-461-3222

    Ontario - Consumer Protection Ontario

    Regulates payday lenders and consumer protection in Ontario

    Visit Website1-800-889-9768

    British Columbia - Consumer Protection BC

    Enforces consumer protection laws in British Columbia

    Visit Website1-888-564-9963

    Alberta - Service Alberta

    Handles consumer complaints and licensing in Alberta

    Visit Website1-877-427-4088

    Quebec - Office de la protection du consommateur

    Consumer protection agency for Quebec residents

    Visit Website1-888-672-2556

    Compare Compliant Loan Offers

    All lenders in our network comply with Canadian regulations, including the 35% APR cap. Check your rate with no impact to your credit score.

    Check Your Rate

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