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    Hard vs. Soft Credit Check: What Canadians Need to Know

    A clear comparison of the two types of credit inquiries, when each applies, and how to protect your score while shopping for loans.

    Last updated: April 15, 2026
    Reviewed for accuracy by 365 Loans Canada Compliance Team
    Written by 365 Loans Canada Editorial TeamReviewed by FCAC Compliance Review

    Editorial Note: Our content is reviewed by financial experts for accuracy. We may receive compensation from partner lenders, which does not influence our rankings or recommendations. Read our full disclosures

    Two Types of Credit Inquiries

    When a lender or other entity reviews your credit report, it creates a record called a credit inquiry. There are two types: soft inquiries (which do not affect your score) and hard inquiries (which can temporarily lower your score).

    Understanding when each type occurs gives you control over how credit checks impact your financial profile, especially when shopping for a personal loan.

    Detailed Comparison

    Here is a comprehensive breakdown of how hard and soft credit checks differ.

    AspectSoft InquiryHard Inquiry
    Initiated byYou, employer, or lender (prequalification)You (formal credit application)
    Your permission neededNot alwaysAlways required
    Credit score impactNoneTypically -5 to -10 points
    Visible to other creditorsNoYes
    Time on report (Equifax)Not tracked3 years
    Common usesPrequalification, rate check, backgroundLoan applications, credit card apps
    Can you disputeN/AYes, if unauthorized

    When Soft Inquiries Happen

    Soft inquiries occur more frequently than most people realize.

    • You check your own credit report or score
    • A lender prequalifies you for a loan offer
    • An employer runs a background check
    • A credit card company sends you a pre-approved offer
    • Your existing creditors review your account
    • A landlord checks your credit as part of a rental application (in some provinces)

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    When Hard Inquiries Happen

    Hard inquiries are triggered by formal credit applications where you are actively seeking new credit.

    • Applying for a personal loan (formal application)
    • Applying for a credit card
    • Applying for a mortgage
    • Applying for an auto loan
    • Requesting a credit limit increase (with some issuers)
    • Opening a new cell phone contract on a post-paid plan

    How to Minimize Hard Inquiry Impact

    You can take strategic steps to limit the effect of hard inquiries on your credit score.

    • Always start with soft-pull prequalification before formal applications
    • Group formal loan applications within a 14-day rate shopping window
    • Avoid applying for multiple types of credit simultaneously
    • Only apply when you are serious about borrowing
    • Monitor your credit report for unauthorized inquiries and dispute them

    Smart Shopping

    Prequalify with several lenders using soft checks first. Then submit 2-3 formal applications within a 14-day window so they count as a single inquiry on your Equifax or TransUnion report.

    How Inquiry Impact Fades Over Time

    The credit score impact of a hard inquiry is temporary and diminishes over time.

    In Canada, the score impact of a hard inquiry is greatest in the first few months and generally negligible after 6-12 months. The inquiry remains on your report for 3 years (Equifax) or 6 years (TransUnion) but its scoring effect is short-lived.

    For most borrowers, the temporary score reduction from one or two hard inquiries is quickly offset by the positive impact of the new credit account if managed responsibly.

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    Frequently Asked Questions

    Soft inquiries may appear on your personal credit report but are not visible to other lenders and do not affect your score.
    There is no hard rule, but having more than 5-6 hard inquiries within a 12-month period may raise red flags for lenders. Rate-shopping inquiries within a focused window are counted as one.
    You can dispute unauthorized hard inquiries. Authorized inquiries cannot be removed but naturally fall off your report over time and stop affecting your score after 12 months.
    Lenders must perform a hard check before issuing credit. However, many now offer soft check prequalification first to attract borrowers and then perform the hard check only when the borrower formally applies.
    Equifax Canada and TransUnion Canada handle inquiries slightly differently. Equifax keeps hard inquiries for 3 years while TransUnion keeps them for 6 years. Both group rate-shopping inquiries within a 14-day window.

    More Questions About Hard vs Soft Check

    Most lenders in Canada consider all credit scores. While some lenders prefer scores above 600, many partners in our network work with borrowers who have fair or poor credit. Checking your rate on 365 Loans uses a soft credit pull with no impact to your score.
    Most applicants receive a decision within minutes after completing a short online application. Once approved, funds can be deposited as soon as the next business day, depending on the lender and your bank.
    Yes. All personal loans offered through 365 Loans are unsecured, meaning you do not need to put up collateral like your car or home. Approval is based on your income, credit profile, and other financial factors.
    Personal loan interest rates in Canada typically range from 6.99% to 35% APR, depending on the lender and your credit profile. The maximum legal rate in Canada is 35% APR under the Criminal Rate of Interest Act.
    Through 365 Loans, you can compare personal loan offers ranging from $300–$5,000 CAD. The amount you qualify for depends on your income, credit history, and the lender's criteria.

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